NOMINATION NOW CLOSED - SHORTLIST DUE WEDS 13TH OCT

CONVEYANCING FIRM OF THE YEAR - NORTH OF ENGLAND

The successful firm in this category will be the stand out firm who can show the Judges their commitment to:
Please provide company postcode in nomination.

  • customer service from start to finish

  • their approach to dealing with any service issues or complaints which arise

  • their client and introducer retention and new business policy

  • their commitment to staff loyalty and retention

  • their contribution to the local economy

  • their approach to IT security and cyber crime prevention

  • their overall approach to risk

  • their overall ambitions.

CONVEYANCING FIRM OF THE YEAR - MIDLANDS

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The successful firm in this category will be the stand out firm who can show the Judges their commitment to:
Please provide company postcode in nomination.

  • customer service from start to finish

  • their approach to dealing with any service issues or complaints which arise

  • their client and introducer retention and new business policy

  • their commitment to staff loyalty and retention

  • their contribution to the local economy

  • their approach to IT security and cyber crime prevention

  • their overall approach to risk

  • their overall ambitions.

CONVEYANCING FIRM OF THE YEAR - SOUTH OF ENGLAND

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The successful firm in this category will be the stand out firm who can show the Judges their commitment to:
Please provide company postcode in nomination.

  • customer service from start to finish

  • their approach to dealing with any service issues or complaints which arise

  • their client and introducer retention and new business policy

  • their commitment to staff loyalty and retention

  • their contribution to the local economy

  • their approach to IT security and cyber crime prevention

  • their overall approach to risk

  • their overall ambitions.

CONVEYANCING FIRM OF THE YEAR - WALES

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The successful firm in this category will be the stand out firm who can show the Judges their commitment to:
Please provide company postcode in nomination.

  • customer service from start to finish

  • their approach to dealing with any service issues or complaints which arise

  • their client and introducer retention and new business policy

  • their commitment to staff loyalty and retention

  • their contribution to the local economy

  • their approach to IT security and cyber crime prevention

  • their overall approach to risk

  • their overall ambitions.

SEARCH PROVIDER OF THE YEAR

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We are looking for the Search Provider who:

  • provides the best customer service

  • best understands the needs of its customers

  • adopts the best approach to service issues

  • adopts the best approach to IT security

INNOVATION OF THE YEAR

An innovative project or product that has either:

  • Transformed a key element of a department's culture or performance; or

  • Broken new ground in the delivery of services to clients.

RISING STAR OF THE YEAR

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Must be under the age of 35 on the date of ceremony, please provide date of birth in nomination.


This individual can demonstrate:

  • Exceptional client service

  • High levels of skill and technical ability

  • A flare for innovation and championing best practice

  • They can show initiative in challenging situations.

SERVICE PROVIDER OF THE YEAR

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Can demonstrate:

  • The ability to deliver high standards of service and support to clients

  • They have provided real benefits to clients and strategic partners

  • They have worked consistently to improve efficiencies and reduce costs for all parties

  • Innovation in developing and bringing-to-market new service offerings

  • Adopts the best philosophy to client integration.

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CLIENT CARE AWARD

Firm/company/team can demonstrate:

  • They have exceeded clients' expectations

  • Commitment and professionalism

  • They have utilised innovation to improve and maintain client care and to resolve issues

  • They have maintained high levels of client care, even in times of crisis

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BEST USE OF TECHNOLOGY

Firm/company/team can demonstrate:

  • They have adopted a technology based tool, technique or system which has created a competitive advantage in the previous 12 months

  • Strong teamwork and co-operation in the installation of the initiative will gain credit

  • We are looking for originality in the conception and delivery of the technology

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OUTSTANDING COMMITMENT TO TRAINING

Firm/company/team can demonstrate:

  • They have created an innovative approach to the organisation’s training and development programme

  • How they are committed to training and continual development of staff

  • They have worked with departments and individuals to identify training needs and develop skills.

  • Can include - In-house training, Apprenticeships, Graduate Programmes 

PROPERTY TEAM OF THE YEAR

We are looking for the team who:

  • Have operated most effectively as a specialist conveyancing department within a firm

  • Can demonstrate successes as a result of working together as a team

  • Have achieved tangible benefits for their firm, such as publicity, financial and reputational etc.

CONVEYANCER OF THE YEAR

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This individual can demonstrate:

  • Their commitment to customer service from start to finish

  • They can deal effectively with any service issues or complaints which arise

  • They utilise a strong client and introducer retention and new business policy

  • They adopt a sound approach to IT security and cyber crime prevention

  • They adopt a sound overall approach to risk

  • They have made a real difference to their firm/clients during the past year

MANAGING PARTNER OF THE YEAR - NEW!

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The winner of this award can be a Managing Partner, Senior Partner, Chief Executive or Chief Operating Officer.

  • An individual who clearly articulates and communicates the firm’s purpose and priorities in order to engage its people and clients in a way that exceeds expectations

  • Helped the business to overcome challenges by driving a inclusive culture, leadership style and coherent strategy, allowing the business to achieve sustainable and superior outcomes, with an emphasis on contributions made in the past year

  • Created value for the firm by introducing unique innovations and technology

  • Has worked effectively with the firm’s management team to develop, shape and implement the firm’s strategy

  • Led the firm in supporting the local community and pro-bono work

  • Helped to support both staff and clients in order to drive forward the firm’s business

NATIONAL CONVEYANCING FIRM OF THE YEAR

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A National Firm who engages with their clients through various channels – direct, online, panels or multiple offices.

Entrants to this award must be able to demonstrate they are the ‘whole package’

  • Customer service from start to finish

  • Their approach to dealing with any service issues or complaints which arise

  • Their client and introduce retention and new business policy

  • Their commitment to staff loyalty and retention

  • Their contribution to the local economy

  • Their approach to IT security and cyber-crime prevention

  • Their overall approach to risk

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RESILIENCE AWARD  - NEW!

This award recognises the best response to the COVID pandemic. Demonstrating resourcefulness, tenacity and operational agility. In addition practices that supported your workforce.

MENTAL HEALTH & WELLBEING AWARD - NEW!

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Recognising a conveyancing firm/legal organisation which has demonstrated a strong commitment to providing or promoting a positive working environment that supports the mental health of its staff/colleagues 

  • They have shown active leadership support

  • They have adopted consultations with staff/staff led initiatives 

  • Their commitment training for managers/staff 

  • They have provided a positive working culture 

  • They have created innovative practice 

  • They have created provision of services/support/signposting to resources

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OUTSTANDING ACHIEVEMENT AWARD

  • This prestigious award is not up for nomination, but will be selected by the panel of judges

  • Winner announced on the evening

LIFETIME ACHIEVEMENT AWARD

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  • This prestigious award is not up for nomination, but will be selected by the panel of judges​

  • Winner announced on the evening